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POSitive Processing Blog 

The Importance of Choosing Your Referral Partners Wisely
Friday, April 6, 2018

At OMEGA, our business philosophy is to understand the roles of a credit card processing partner and what it means to a financial institution. As your partner, you are entrusting your bank’s customers to us — and you need to know that we are going to meet their needs.

Here are the four essential key components to the OMEGA Processing Solutions Financial Institution Partner Program.

1. Enhanced bottom line through augmentation of fee income and increasing the number of customers and the number of services within the same relationship.

2. Minimized risk. OMEGA takes on all risks and liabilities associated with the merchant services program, including chargebacks, security, fraud and compliance.

3. Care for the customer — is forgotten by most and taken for granted! Our goal is to become a true trusted partner of the bank and a one-stop shop for merchants. We do not have merchant contracts nor early termination fee, so inherently customer service is the backbone of our success.

4. Custom-designed marketing programs that provide options which are best suited for producing results and matching the sales culture of the bank.

The Importance of Choosing Your Referral Partners Wisely



 
 

Categories

  • B2B and E-Commerce Solutions
  • Data Security and Fraud Prevention
  • FI Partner Program
  • Gift Cards and Customer Rewards
  • Just For Fun
  • Miscellaneous
  • Mobile Payments
  • OMEGA in the Community
  • OMEGA Merchants, News, and People
  • OMEGA Spotlight
  • Payments Industry
    • 03/06/2019 - Merchant Rules To Live By
    • 01/09/2019 - Account Tune Up for the New Ye
    • 09/19/2018 - Has Your Bottom Line Seen the
    • 09/18/2018 - Are Your Business Merchants’ S
    • 05/22/2018 - Interchange Explained
    • 04/11/2018 - What to Avoid When Searching f
    • 04/06/2018 - The Importance of Choosing You
    • 12/21/2017 - The Basics of Chargebacks
    • 12/12/2017 - No Need to Sign on the Dotted
    • 07/26/2017 - Back to the Basics - Merchant
    • 03/17/2017 - Innovation Project 2017
  • Point-of-Sale Systems
  • Products and Services
  • Short-Term Capital Funding

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WHAT OUR MERCHANTS ARE SAYING

   
   
"OMEGA Processing's quick response and focus on service and cost effectiveness is outstanding. I would recommend OMEGA to any of my colleagues with a dental or medical practice."

John Strief, D.D.S.
"I wanted to tell you what amazing sales and support team you have. I worked with Dennis and Becca and they are amazing! We really appreciate the service and follow up service we receive from both of them. As small business owners that personal touch means a lot. Again thank you for your team's great customer service before and after the sale."

Hoover Chiropractic Clinic
"The responsiveness of our sales representative was outstanding and she was able to come to our business several times to assist with the transition. Your pricing and the product features were also outstanding."

Halmar Corporation 
"We always receive top-notch service from OMEGA. Reps return calls/emails quickly and either have answers or can find them almost immediately. Keep up the great work!"

Sumerel Tire Service, Inc. 
"I love that I can call, speak to a person on a personal level who is friendly and always takes time to help. Statements are clear and easy to understand."

Expert Auto Service Inc. 
"When we were considering switching to OMEGA for our credit card processing, our Account Rep spent a lot of time explaining the savings we could expect and why. He explained how to read the monthly statements and what the process would be for switching. He answered all of my questions patiently and completely. The process could not have been easier."

Horton Family Dental
"I was so impressed with Julianne from your Customer Service Department, with whom I worked this morning. She was patient, kind and knowledgeable. Really a huge help to me!"

Relogistics LLC
"Our representative has been excellent to work with. If I ever call, she either answers or calls me back just a couple of minutes later. She's saved me a ton of money, and the service is excellent."

Giovannis
"We really appreciate OMEGA Processing's Online Merchant Portal. It's very easy to access and, most importantly, it's easy to understand. OMEGA's way of doing things is so much easier than our prior processor!"

Swain's Furniture

 
 
         

 
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OMEGA Processing Solutions is a registered ISO/MSP of Deutsche Bank Trust Company Americas, New York, New York.
 OMEGA Processing Solutions is a registered ISO/MSP of Woodforest National Bank, Houston, Texas


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