POSitive Processing Blog

MERCHANT FRAUD ALERT, 11-15-2017
Wednesday, November 15, 2017

OMEGA Processing Solutions merchants have reported receiving a “TERMINAL UPGRADE REQUEST FORM” in the mail. While this might appear to be a valid equipment upgrade offer, it is NOT..;

In very small print at the bottom of the form is the following language:

“Northern Payment Systems, Inc. does not represent your current provider and is not part of or affiliated with any government program. This is a solution to become your third party merchant service provider and to process all your electronic payments in one device.”

This is an attempt from an unscrupulous competitor to trick you into switching your merchant services provider. In this case, the mailer came from “Northern Payment Systems, Inc.,” but there might be other outfits attempting the same scam.

If you receive any notice of this sort, please contact OMEGA Processing’s customer service department at 866.888.9724 Ext. 7. Thank you for helping us to stop his sort of merchant fraud attempt.

MERCHANT FRAUD ALERT, 11-15-2017

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WHAT OUR MERCHANTS ARE SAYING

"I was so impressed with Julianne from your Customer Service Department, with whom I worked this morning. She was patient, kind and knowledgeable. Really a huge help to me!"

Relogistics LLC

"I wanted to tell you what amazing sales and support team you have. I worked with Dennis and Becca and they are amazing! We really appreciate the service and follow up service we receive from both of them. As small business owners that personal touch means a lot. Again thank you for your team's great customer service before and after the sale."

Hoover Chiropractic Clinic

"What sets OMEGA Processing apart from other providers is SERVICE, SERVICE, SERVICE!!! I would absolutely recommend OMEGA to anyone. We have saved quite a bit of money and had the very best service possible."

Perfect Game USA

"OMEGA Processing's quick response and focus on service and cost effectiveness is outstanding. I would recommend OMEGA to any of my colleagues with a dental or medical practice."

John Strief, D.D.S.

"I have found OMEGA to be a wonderful service for processing our credit card transactions. On the couple of times that I've had a question, I have called, and one of the customer service representatives have resolved it immediately. I've been very satisfied with the ease of use, customer service and the reasonable cost."

Maury White Law Offices

"There have been a handful of occasions when I've called OMEGA Processing's customer service for assistance. Every time, and no matter who I have dealt with, the personnel and entire experience have been professional, helpful, knowledgeable and -- quite frankly -- enjoyable. This type of courtesy and service is rare in today's business world."

Woodland Cabins

"We really appreciate OMEGA Processing's Online Merchant Portal. It's very easy to access and, most importantly, it's easy to understand. OMEGA's way of doing things is so much easier than our prior processor!"

Swain's Furniture

"Our representative has been excellent to work with. If I ever call, she either answers or calls me back just a couple of minutes later. She's saved me a ton of money, and the service is excellent."

Giovannis

"When we were considering switching to OMEGA for our credit card processing, our Account Rep spent a lot of time explaining the savings we could expect and why. He explained how to read the monthly statements and what the process would be for switching. He answered all of my questions patiently and completely. The process could not have been easier."

Horton Family Dental

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