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POSitive Processing Blog 

Data Breach? We Got Your Back
Wednesday, January 3, 2018

OMEGA Processing’s Data Incident Management Program is a comprehensive suite of services that provides expert assistance to merchants in the event of a data loss incident. This program is included in OMEGA’s PCI compliance program for our merchants.

Data Breach? We Got Your Back


Here’s an overview of each of the program’s components.

DATA INCIDENT FORENSIC SERVICES: A full forensic investigation, review and incident report will be conducted by a nationally recognized investigative firm if required by any regulatory agency. ($12,000 value)

DATA INCIDENT NOTIFICATION SERVICES: A legal team specializing in privacy matters will analyze the situation and initiate any necessary federal, state and local authority notification process. ($12,000 value)

LEGAL SERVICES: Affected merchants will be provided up to $10,000 in legal services from a nationally recognized law firm specializing in data loss and compromise situations. ($10,000 value)

DATA INCIDENT PUBLIC RELATIONS MANAGEMENT: A national-caliber PR firm will create internal and external messaging and communications regarding the data incident. ($12,000 value)

EQUIPMENT REPLACEMENT: If advised or required, new processing equipment or software will be delivered directly to the merchant. ($1,500 value)

CONSUMER NOTIFICATION SERVICES: If necessary, a notification message will be developed and distributed to your customers or donors, using your mailing list. ($12,000 value)



 
 

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  • FI Partner Program
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  • Products and Services
    • 10/03/2018 - Are Your Business Customers Se
    • 08/15/2018 - Introducing Poynt… The World’s
    • 06/11/2018 - Interchange Savings Tool Now A
    • 01/03/2018 - Data Breach? We Got Your Back
    • 12/27/2017 - How Does OMEGA Protect Your Cu
    • 12/12/2017 - New Year? New Goals? New Capit
    • 12/06/2017 - Process with the Best
    • 09/06/2017 - Unlock Cash Flow Opportunities
    • 08/30/2017 - Are You Hungry for the Details
    • 08/09/2017 - Happy (2nd) New Year!
    • 11/30/2016 - Are You Ready?
  • Short-Term Capital Funding

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WHAT OUR MERCHANTS ARE SAYING

   
   
"Our representative has been excellent to work with. If I ever call, she either answers or calls me back just a couple of minutes later. She's saved me a ton of money, and the service is excellent."

Giovannis
"I was so impressed with Julianne from your Customer Service Department, with whom I worked this morning. She was patient, kind and knowledgeable. Really a huge help to me!"

Relogistics LLC
"We really appreciate OMEGA Processing's Online Merchant Portal. It's very easy to access and, most importantly, it's easy to understand. OMEGA's way of doing things is so much easier than our prior processor!"

Swain's Furniture
"I love that I can call, speak to a person on a personal level who is friendly and always takes time to help. Statements are clear and easy to understand."

Expert Auto Service Inc. 
"OMEGA Processing's quick response and focus on service and cost effectiveness is outstanding. I would recommend OMEGA to any of my colleagues with a dental or medical practice."

John Strief, D.D.S.
"I wanted to tell you what amazing sales and support team you have. I worked with Dennis and Becca and they are amazing! We really appreciate the service and follow up service we receive from both of them. As small business owners that personal touch means a lot. Again thank you for your team's great customer service before and after the sale."

Hoover Chiropractic Clinic
"The responsiveness of our sales representative was outstanding and she was able to come to our business several times to assist with the transition. Your pricing and the product features were also outstanding."

Halmar Corporation 
"When we were considering switching to OMEGA for our credit card processing, our Account Rep spent a lot of time explaining the savings we could expect and why. He explained how to read the monthly statements and what the process would be for switching. He answered all of my questions patiently and completely. The process could not have been easier."

Horton Family Dental
"We always receive top-notch service from OMEGA. Reps return calls/emails quickly and either have answers or can find them almost immediately. Keep up the great work!"

Sumerel Tire Service, Inc. 

 
 
         

 
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OMEGA Processing Solutions is a registered ISO/MSP of Deutsche Bank Trust Company Americas, New York, New York.
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