About Us

LEADERSHIP

Todd McHugh

As President, Chief Executive Officer and co-founder of OMEGA Processing Solutions, Todd McHugh executes the daily operational management of the company. With an MBA from the University of Cincinnati, Todd has extensive abilities in all aspects of financial management, operations expertise and risk management. Todd has worn every hat in the credit card processing industry for the past 25 years, working in key management roles at leading processors and technology providers.

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R. Scott Anderson

R. Scott Anderson is Executive Chairman and co-founder of OMEGA Processing Solutions. In his role, Scott manages the company's relationships with our key Financial Institution partners. Scott uses his vast industry knowledge and network of contacts to further OMEGA's position with our key partners, prospective customers and vendors.

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Daena Sprafka

Daena Sprafka serves as OMEGA Processing's Chief Operating Officer. In this position, she has responsibility for OMEGA's merchant operations and relationship teams, as well as the company's customer and technical service departments. The Chief Operating Officer role centralizes the entire life cycle of the merchant portfolio under common direction. Hired in 2003, Daena was OMEGA Processing's first employee.

WHAT OUR MERCHANTS ARE SAYING

"We always receive top-notch service from OMEGA. Reps return calls/emails quickly and either have answers or can find them almost immediately. Keep up the great work!"

Sumerel Tire Service, Inc.

"When we were considering switching to OMEGA for our credit card processing, our Account Rep spent a lot of time explaining the savings we could expect and why. He explained how to read the monthly statements and what the process would be for switching. He answered all of my questions patiently and completely. The process could not have been easier."

Horton Family Dental

"I was so impressed with Julianne from your Customer Service Department, with whom I worked this morning. She was patient, kind and knowledgeable. Really a huge help to me!"

Relogistics LLC

"OMEGA Processing's quick response and focus on service and cost effectiveness is outstanding. I would recommend OMEGA to any of my colleagues with a dental or medical practice."

John Strief, D.D.S.

"I wanted to tell you what amazing sales and support team you have. I worked with Dennis and Becca and they are amazing! We really appreciate the service and follow up service we receive from both of them. As small business owners that personal touch means a lot. Again thank you for your team's great customer service before and after the sale."

Hoover Chiropractic Clinic

"I love that I can call, speak to a person on a personal level who is friendly and always takes time to help. Statements are clear and easy to understand."

Expert Auto Service Inc.

"The responsiveness of our sales representative was outstanding and she was able to come to our business several times to assist with the transition. Your pricing and the product features were also outstanding."

Halmar Corporation

"We really appreciate OMEGA Processing's Online Merchant Portal. It's very easy to access and, most importantly, it's easy to understand. OMEGA's way of doing things is so much easier than our prior processor!"

Swain's Furniture

"Our representative has been excellent to work with. If I ever call, she either answers or calls me back just a couple of minutes later. She's saved me a ton of money, and the service is excellent."

Giovannis

LEADERSHIP

COMMUNITY