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POSitive Processing Blog

OMEGA Spotlight-Julianne Merten
Tuesday, February 4, 2020

This week, OMEGA Spotlight would like to highlight Julianne Merten! Julianne is our Customer Service Lead. She has been giving excellent service to OMEGA merchants for over 10 years! 

Julianne was nominated by her co-worker Sarah Jeffries. Below is what Sarah had to say about Julianne:

“Julianne has shown great dedication and compassion for her fellow team members and merchants. She is a loyal problem solver and when it comes to obstacles she works at them until they are solved. Julianne has such an understanding when it comes to assisting our merchants and Client Service Support team. She is always ready to help and answer questions. Julianne is a blessing and treasure to have as a team member at OMEGA.” 

Julianne’s co-workers aren’t the only ones who think she’s great at her job. Here are just a few things our merchants have to say about her!

“I was so impressed with Julianne from OMEGA’s customer service department. She was patient, kind and knowledgeable--really a huge help to me!” -OMEGA Merchant

“Julianne is the best ever! Great customer service!” -OMEGA Merchant

“Julianne is always so helpful, making sure we are up and running correctly. A pleasure to work with.” -OMEGA Merchant 

It’s safe to say we’re lucky to have Julianne on our team! 


Blog Categories

  • Miscellaneous
  • Just For Fun
  • Payments Industry
  • Products and Services
  • Data Security and Fraud Prevention
  • OMEGA in the Community
  • OMEGA Merchants, News, and People
  • Mobile Payments
  • B2B and E-Commerce Solutions
  • Short-Term Capital Funding
  • Gift Cards and Customer Rewards
  • Point-of-Sale Systems
  • FI Partner Program
  • OMEGA Spotlight
    • 03/19/2020 - OMEGA Spotlight-Gritt's Midway
    • 03/02/2020 - OMEGA Spotlight-Good Car Compa
    • 02/04/2020 - OMEGA Spotlight-Julianne Merte
    • 01/13/2020 - OMEGA Spotlight-Events LLC
    • 12/04/2019 - OMEGA Spotlight-Dean Sturtz
    • 11/20/2019 - OMEGA Spotlight-Canterbury Far
    • 10/24/2019 - OMEGA Spotlight-Sarah Jeffries
    • 10/10/2019 - OMEGA Spotlight-Outlier Cycles
    • 09/25/2019 - OMEGA Spotlight-Bruce Morris
    • 09/10/2019 - OMEGA Spotlight-Pangallo's on
    • 08/27/2019 - OMEGA Spotlight-Hair Plus Beau
    • 08/14/2019 - OMEGA Spotlight-Customer Servi
    • 07/23/2019 - OMEGA Spotlight-Eddie's Southe
    • 07/10/2019 - OMEGA Spotlight-Barbara Bailey
    • 06/25/2019 - OMEGA Spotlight-Big Catz BBQ
    • 06/11/2019 - OMEGA Spotlight-Kim Figgins
    • 05/23/2019 - OMEGA Spotlight-Kava House & C
    • 05/14/2019 - OMEGA Spotlight-Stevie Dumbuya


"When we were considering switching to OMEGA for our credit card processing, our Account Rep spent a lot of time explaining the savings we could expect and why. He explained how to read the monthly statements and what the process would be for switching. He answered all of my questions patiently and completely. The process could not have been easier."

Horton Family Dental


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OMEGA Technology is a registered ISO/MSP of Deutsche Bank Trust Company Americas, New York, NY
OMEGA Technology is a registered ISO/MSP of Woodforest National Bank, Houston, Texas