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POSitive Processing Blog 

OMEGA Spotlight-Barbara Bailey-Bucher

Wednesday, July 10, 2019

OMEGA Spotlight would like to highlight Barbara Bailey-Bucher. Barbara is one of our customer service representatives and has been with OMEGA for two years. 

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OMEGA Spotlight-Big Catz BBQ

Tuesday, June 25, 2019

OMEGA Spotlight would like to highlight Big Catz BBQ located in Knoxville, IL. They were nominated by their Account Executive Tyler Leihenseder. Big Catz BBQ has been an OMEGA merchant for about a year
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VeriFone IP Terminals

Friday, June 21, 2019

Due to a VMAC CommServer/Certificate issue with the Verifone VX520 terminals, IF YOU HAVE NOT SPOKEN TO SOMEONE FROM OMEGA PROCESSING ON OR AFTER JUNE 3rd, 2019, TO DO THE PARTIAL DOWNLOAD NEEDED TO FIX THIS ISSUE, go to the appropriate link below (Either IP or DIAL UP, depending on how your terminal gets it’s communication connection), and follow the step by step instructions to update your terminal immediately!  
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WHAT OUR MERCHANTS ARE SAYING

   
   
"We always receive top-notch service from OMEGA. Reps return calls/emails quickly and either have answers or can find them almost immediately. Keep up the great work!"

Sumerel Tire Service, Inc. 
"OMEGA Processing's quick response and focus on service and cost effectiveness is outstanding. I would recommend OMEGA to any of my colleagues with a dental or medical practice."

John Strief, D.D.S.
"The responsiveness of our sales representative was outstanding and she was able to come to our business several times to assist with the transition. Your pricing and the product features were also outstanding."

Halmar Corporation 
"Our representative has been excellent to work with. If I ever call, she either answers or calls me back just a couple of minutes later. She's saved me a ton of money, and the service is excellent."

Giovannis
"I was so impressed with Julianne from your Customer Service Department, with whom I worked this morning. She was patient, kind and knowledgeable. Really a huge help to me!"

Relogistics LLC
"When we were considering switching to OMEGA for our credit card processing, our Account Rep spent a lot of time explaining the savings we could expect and why. He explained how to read the monthly statements and what the process would be for switching. He answered all of my questions patiently and completely. The process could not have been easier."

Horton Family Dental
"I love that I can call, speak to a person on a personal level who is friendly and always takes time to help. Statements are clear and easy to understand."

Expert Auto Service Inc. 
"I wanted to tell you what amazing sales and support team you have. I worked with Dennis and Becca and they are amazing! We really appreciate the service and follow up service we receive from both of them. As small business owners that personal touch means a lot. Again thank you for your team's great customer service before and after the sale."

Hoover Chiropractic Clinic
"We really appreciate OMEGA Processing's Online Merchant Portal. It's very easy to access and, most importantly, it's easy to understand. OMEGA's way of doing things is so much easier than our prior processor!"

Swain's Furniture

 
 
         

 
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OMEGA Processing Solutions is a registered ISO/MSP of Deutsche Bank Trust Company Americas, New York, New York.
 OMEGA Processing Solutions is a registered ISO/MSP of Woodforest National Bank, Houston, Texas


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